1. What is architectural vinyl? Architectural vinyl is a versatile and high-quality material designed to cover surfaces, offering the appearance of natural materials like wood, stone, and metal. It's commonly used to enhance interior aesthetics and protect surfaces from damage.
  2. Where can I use Surface AU vinyl wraps? Our vinyl wraps can be applied to various surfaces including furniture, walls, cabinets, doors, and even ceilings. They are ideal for both residential spaces (living rooms, kitchens, bathrooms) and commercial settings (offices, retail stores, restaurants).
  3. How durable are the vinyl wraps? Surface AU vinyl wraps are engineered for durability. They are resistant to scratches, stains, and daily wear and tear, ensuring they maintain their appearance and functionality for years.
  4. Are the vinyl wraps easy to install? Yes, our vinyl wraps are designed for easy installation. They feature a self-adhesive backing that allows for quick application. We provide detailed step-by-step installation guides and videos to assist you.
  5. Can the vinyl wraps be removed? Absolutely. Our vinyl wraps can be removed without damaging the underlying surface. This makes them perfect for renters or those looking to update their decor frequently without permanent changes.
  6. Are Surface AU products eco-friendly? Yes, we prioritize sustainability. Our vinyl wraps are made from eco-friendly materials and promote reuse by extending the life of existing surfaces, thereby reducing waste.
  7. How do I clean and maintain the vinyl wraps? Maintaining our vinyl wraps is straightforward. Simply use a soft cloth with mild soap and water to clean them. Avoid abrasive cleaners or scrubbing tools, as they can damage the surface.
  8. Do you offer custom designs? Yes, we can create custom vinyl designs to meet your specific needs and preferences. Contact our customer service team to discuss your custom project requirements and options.
  9. Where can I buy Surface AU products? Our products are available for purchase directly through our website. Visit our online store to browse our full range of vinyl wraps and place your order securely.
  10. What are the benefits of using vinyl wraps over traditional materials? Vinyl wraps offer several benefits including cost-effectiveness, easy maintenance, quick installation, and the ability to achieve high-end looks without the expense or hassle of using traditional materials like wood or stone.
  11. How long do Surface AU vinyl wraps last? With proper care and maintenance, our vinyl wraps can last for many years. They are designed to withstand daily use and environmental factors.
  12. Can I install the vinyl wraps myself, or do I need a professional? Our vinyl wraps are designed for an easy installation. However, we provide a full end to end service, including professionally trained installers to complete the works.
  13. Are the vinyl wraps heat and moisture resistant? Yes, our vinyl wraps are designed to be both heat and moisture resistant, making them suitable for use in kitchens, bathrooms, and other areas where these conditions are common.
  14. Can I order samples before making a purchase? Yes, we offer sample swatches of our vinyl wraps so you can see and feel the quality and finish before making a larger purchase. Visit our website to order your samples today.
  15. Can vinyl wraps be used on outdoor surfaces? While Surface AU vinyl wraps are primarily designed for indoor use, some products may be suitable for outdoor applications. Contact our customer service team for specific recommendations.
  16. Do vinyl wraps have a warranty? Yes, our vinyl wraps come with a manufacturer's warranty. The warranty period and terms vary by product, so please refer to the specific product details or contact us for more information.
  17. What payment methods do you accept? We accept various payment methods including credit/debit cards, PayPal, and other secure online payment options. All transactions are processed through secure payment gateways.
  18. Do you provide an installation service for the product? Yes we do, we provide an end to end service from concept to installation and have fully trained installers in every state.
  19. What sizes are available? The standard rolls are 1220 mm x 50 m.
  20. How can I contact customer support? You can reach our customer support team through several channels:
  • Email: hello@surfaceau.com
  • Contact Form: Available on our website under the ‘get in touch’ section. Our team is ready to assist you with any questions or concerns.
For additional information or to place an order, please visit our website or contact our customer service team.